Dec 13, 2023 · To unlock your AT&T phone: Find your device's IMEI number and your PUK code. Visit AT&T's online unlock portal to request a device unlock. Enter your IMEI and AT&T account information. After AT&T approves your request, use your unlock code and follow the instructions for your specific phone. AT&T makes it easy to unlock a phone or tablet on ... Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours.Mar 30, 2024 · Please note that this App is not associated with AT&T. This is a 3rd party app that provides network unlock service for AT&T devices. 🔓 Unlock your ATT phone with ease and confidence! Our app offers a range of unlocking options specifically designed for ATT network, including free and premium unlock codes, remote unlock codes, and …Nov 15, 2021 · Confirm your unlock request. An email will be sent to you within 24 hours asking you to confirm your unlock request. Check your email for a confirmation email from AT&T. Open the email and click Confirm to confirm your unlock request. It may take up to 48 business hours to unlock your iPhone.Aug 21, 2017 · On some devices, the IMEI is located on the back of the phone or under the battery. Do not force open your phone to find the IMEI. To check status of your request. 1. Go to our Device Unlock Portal. 2. Scroll down …Apr 22, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. Thank you for visiting Community Forums. Ashley, AT&T Community …May 23, 2022 · "(5) Response Time. Within two business days after receiving a request, carriers will unlock eligible mobile wireless devices, or initiate a request to the OEM to unlock the eligible device, or provide an explanation of why the device does not qualify for unlocking, or why the carrier reasonably needs additional time to process the request." Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Mar 29, 2024 · How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will …Sep 24, 2021 · This app lets you unlock your AT&T Prepaid device if it has the AT&T Unlock app preloaded. It works with some models of Alcatel, LG, Nokia and Samsung phones. See ratings, reviews and data safety …Get an instant ATT unique and authorized network unlock code. from our fast, simple online service. Submit your phone details and pay - within minutes we'll generate your unlock PIN and send it directly to you. No waiting around - independence for your phone starts the moment you receive your custom code. An unlocked phone means: ️ Using any ...Jul 7, 2023 · Before purchasing the device, make sure the seller performs the unlock request. In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device. Let us know if this helps. Reach back out to us if you have any other questions. Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Oct 21, 2023 · The device is not currently active on a different AT&T customer’s account. Visit our Unlock Support page for the full requirement list. Please reach out to prepaid team for more information at 800.901.9878. Feel free to reach back out to us if you have any questions. Thank you for contacting AT&T Community Forums.Dec 13, 2018 · In this video I will show you how to use the AT&T Unlock Portal to Unlock your AT&T phone for Free if you meet their requirements. Basically your phone needs...Nov 8, 2023 · Unlock AT&T network SIM for all device models and verify IMEI status.Nov 24, 2017 · Learn how to unlock your AT&T device online and check the status of your request. Find out the requirements, troubleshooting tips and common issues for different types of customers and devices.Nov 10, 2023 · No worries, @sajannik!We're here to help you unlock your device! Allow us to confirm your device unlock eligibility. Use the Forums to review and confirm that your device meets all necessary personal device requirements.. General Requirements for All Unlock Requests. The device must be designed for use on, and locked to, the AT&T …Nov 24, 2017 · Learn how to unlock your AT&T device online and check the status of your request. Find out the requirements, troubleshooting tips and common issues for different types of customers and devices.Dec 7, 2021 · Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock your device. Dec 7, 2022 · Keep your personal info safe. Set a security option on your phone or tablet to prevent outsiders from accessing your contacts, personal info, or other important data. Oct 10, 2022 · As stated by @JefferMC and @sandblaster as long as the device is fully paid off and you have been an AT&T customer for at least six months, the device is eligible to be unlocked. Feel free to review the Device Unlock Requirements and the Device Unlock Portal when you're ready to get the process started.Nov 21, 2023 · Wanting to unlock my AT&T prepaid phone so I can use my gov. sim card in it. It's a Moto stylus 2023. Model: XT2317-3September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone …Oct 19, 2023 · To obtain an AT&T network unlock code for free, you can follow these steps: The default AT&T unlock code is usually " 0000 ". You can try this code first to unlock your phone. Visit the official AT&T device unlock page. On the website, you'll find options to " Unlock your device " and " Check your Unlock status ." Select "Unlock your device."May 11, 2023 · Hello, my unlock request was approved. I input an activated non-AT&T SIM into my device and got the notification “SIM not supported” as expected. Then I enabled Wi-Fi as the instruction say, but I do not get the notification “Carrier lock removed”.Dec 19, 2022 · We'll be happy to assist you with your unlock request @zaclovespenguins. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, please review the unlock eligibility requirements and make sure that your device meets all the criteria. Darais, AT&T …Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ...Sep 28, 2023 · Verizon recently went back to a 60-day lock policy to reduce the amount of fraud and theft. AT&T maintains the policy due to fraud and theft. Phones can be paid off and unlocked at any time. Phone's participating in the trade-in deal can wait until credits begin, then pay off and unlock the phone without losing credits.Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...2 days ago · Step 1: Check Your Device’s Eligibility. Before proceeding further with unlocking the process, make sure your device is eligible for the unlock—that is to check if the device is of AT&T brand, not reported as lost or stolen, and has no remaining balance on any of the instalment plans. Your device also needs to have been active on the AT&T ...Dec 28, 2020 · Unlock a Prepaid device. RE:Prepaid device. GM, my device meets the requirements for an unlock. However, AT&T device unlock request is not working. I have a new carrier, simm and telephone number. I owned the AT&T device outright and had the service for 4 years. Any help is greatly appreciated. Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes. Sep 16, 2023 · Like Ace mentioned, you can unlock the device by following the instructions given in the link below: Unlock your device. If the above steps do not help, you can contact our prepaid support team on 800-901-9878 for further assistance. Hope this information helps. Thank you for visiting AT&T Community Forums!Jan 4, 2024 · Device unlock I submitted an unlock request on December 27th, received a notice that it was taking longer on the 29th, now it's January 4th and it's still not unlocked. I'm not sure what to do, this phone hasn't been active for almost 2 or 3 years now though so I'm not sure if that has anything to do with it.3 days ago · Preparation: What You Need Before Starting. Before embarking on the unlock process, gather the necessary information and documents: 1- Account holder’s full name and contact information. 2- Device’s IMEI number: Dial *#06# on your phone to find this 15-digit code. 3- Backup Your Data: Ensure all your data is backed up, safeguarding against ...Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Nov 3, 2023 · Hello, thanks for your response. Unfortunately, when I used the web service (as in the link you shared), I received an automated email saying that my request was denied because since I have an AT&T Pre-paid device, I must use the app to unlock the device. May 27, 2019 · We have separate accounts. My husband and I want our phones unlocked. We purchased them outright many years ago, always pay our ATT accounts timely. We both have independently called ATT, we tried to go on the ATT portal to unlock our phones. We both independently entered our data including the IMEI numbers, but it doesn’t submit.Dec 21, 2022 · You will have to contact the seller to perform the request in order to unlock the device. Keep in mind, the general requirements to unlock your device. The device must be designed for use on, and locked to, the AT&T wireless network. If it's a new AT&T device, active service for a period of time is required. Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Dec 14, 2022 · ATTHelp. We are here to assist with your device unlock inquiry, killagram. As our ACE stated, you will need to put a non-ATT SIM card into your device which will then show a pop-up box allowing you to enter the unlock code. Furthermore, we suggest you contact the manufacturer of your device if are needing the MCK code.Jan 18, 2019 · Good afternoon @RELEASEPHONE, allow us to lend a helping hand. After five unsuccessfully unlock attempts, your device becomes permanently locked to our network. Unfortunately, there is nothing we can do once the device is permanently locked. We apologize for any inconvenience this may cause. Thanks for reaching out to us.Mar 6, 2023 · The ATT unlock website says an active number for 60 days. The device was paid off 30 days ago, it was on the ATT network for maybe only 3 weeks. ATTs unlock site tells me the IMEI is locked out for 30 days now after attempting too many unlock requests. Its running on T-Mobile with an xda trick but each OS update I'm afraid it's gonna relock …Oct 10, 2016 · After 2 years, I decided to renew my At&t subscription and upgraded to a new phone. I tried to request to unlock my old phone since I renewed my contract already and have activated the phone now. I received this reply: Your unlock request was denied because the account information doesn’t match our records. I have been a customer for …Jun 20, 2023 · Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must wait 48 hours after you make …Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...Jan 25, 2024 · Step 3: Receiving and Entering the Unlock Code. After successfully obtaining the unique unlock code from AT&T, you are now ready to proceed with the pivotal step of entering the code into your device. This step is crucial in unlocking your AT&T SIM card and enabling your device to operate with SIM cards from other carriers. Here's a …Jan 17, 2017 · If your request is approved, AT&T emails the unlock code and instructions to unlock your device to you. The unlock code is located near the top of the approval email. Follow the instructions in the email to unlock your device. iPhone doesn’t use an unlock code. After receiving the email approving your unlock request, remove the AT&T SIM …Apr 12, 2022 · If your device is still locked to our network, then you'll need to submit another unlock request. Please keep in mind that if your device has the pre-loaded app, then you'll have to submit the request through there. Simply open the app, click Unlock, and follow the prompts. Personal device requirements.Apr 2, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. All devices claimed as lost or stolen to Asurion are blacklisted by ...4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.Mar 29, 2024 · How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will …Dec 13, 2021 · We go through the initial setup, go to the settings and activate the developer mode (in the "About phone" item, tap 5 times on the build number). Go to the "For Developers" menu (Settings-> System-> For Developers). 6. Next, download the platform tools to your pc and unpack the folder to the C: \ drive.Apr 4, 2024 · Go to att.com/deviceunlock. Select Start an unlock request and follow the prompts. Not with AT&T? We can still help you unlock your device. If the device works …Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will …1 Message. Friday, March 17th, 2023 9:41 PM. Device unlock help. Bought a iPhone 6s plus off of Mercari. The seller though it was unlocked but it wasn't. I need help unlocking …Jun 20, 2023 · Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must wait 48 hours after you make …Nov 21, 2023 · Wanting to unlock my AT&T prepaid phone so I can use my gov. sim card in it. It's a Moto stylus 2023. Model: XT2317-3Feb 8, 2023 · Community Support. •. 231.3K Messages. 1 year ago. Hello @dandusername, we're happy to provide information to help with unlocking your device. First, you want to go to our Device Unlock portal. Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer.Dec 19, 2022 · We'll be happy to assist you with your unlock request @zaclovespenguins. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, please review the unlock eligibility requirements and make sure that your device meets all the criteria. Darais, AT&T …Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Dec 7, 2021 · If you performed an early upgrade, you must wait the 14-day buyer's remorse period before you can request to unlock your previous device. If coming from AT&T PREPAID, the device has been active ...Jan 29, 2019 · Hello @Bank1362,. We can definitely take a closer look into why you're receiving this message when you try to unlock your wireless device. We'll need some more details in order for us to better assist you. Did you receive this message when you tried to submit an unlock request with our Device unlock portal, or has your unlock request …Oct 27, 2023 · 1. Power off the device and insert a non-AT&T SIM card. • If your SIM card slot is located under the battery, remove the battery. 2. Power on the device with non-AT&T SIM. • For devices with removable battery, insert the battery back into the device. Wait. for the message: “Enter the device unlock code.”. 3. Solicitud de desbloqueo de dispositivo. Puedes solicitar desbloquear tu teléfono o dispositivo de AT&T si cumples con los requisitos de elegibilidad. Te pediremos algunos detalles y luego te informaremos si cumples con los requisitos del desbloqueo. Comienza una solicitud de desbloqueo. [LIVE] New Device – T2 – 2024 – AT&T Unlock the StoreFeb 9, 2024 · Enter your 10-digit phone number and confirm that you’re not a robot. Enter the name and email address associated with your AT&T account. AT&T will then send you a confirmation email. Open the ... Sep 27, 2023 · 1) borrow a friend with AT&T’s SIM card. Put it in your phone and submit the unlock request with their account information you have to leave that sim in the phone until you get back about the request. This worked for me a few years back, but it might not work these day. 2) Submit a complaint to the FCC.Mar 6, 2023 · The ATT unlock website says an active number for 60 days. The device was paid off 30 days ago, it was on the ATT network for maybe only 3 weeks. ATTs unlock site tells me the IMEI is locked out for 30 days now after attempting too many unlock requests. Its running on T-Mobile with an xda trick but each OS update I'm afraid it's gonna relock …Oct 10, 2016 · After 2 years, I decided to renew my At&t subscription and upgraded to a new phone. I tried to request to unlock my old phone since I renewed my contract already and have activated the phone now. I received this reply: Your unlock request was denied because the account information doesn’t match our records. I have been a customer for …Everything’s done remotely, in three simple steps. Enter IMEI Number. Your IMEI can be found in Settings > About screen, or by dialling *#06#. Unlock Phone. Your order: Please select your. 1. Enter your details. Select your ATT …Jan 4, 2024 · Device unlock I submitted an unlock request on December 27th, received a notice that it was taking longer on the 29th, now it's January 4th and it's still not unlocked. I'm not sure what to do, this phone hasn't been active for almost 2 or 3 years now though so I'm not sure if that has anything to do with it.Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).Feb 21, 2024 · I started unlocking a device but I did not receive the email to confirm the request, I already tried 3 times and I did not receive anything. Skip to main content. AT&T Community Forums. Forums. Ask. Leaderboard. att.com. Sign in. AT&T Community Forums. Wireless. Phones & Devices. Samsung. device unlock. The Samsung Galaxy ...September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone …4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or … Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes.
Aug 9, 2023 · Pay off your device, if required. Wait 24 hours for the next step. Request an unlock from your provider, if required. Choose a plan and get a free SIM or eSIM. Xfinity. Find out if your device will work on our network (PDF, 498KB) Check phone unlock eligibility. Pay off your device, if required.. Permission controller
Dec 14, 2022 · ATTHelp. We are here to assist with your device unlock inquiry, killagram. As our ACE stated, you will need to put a non-ATT SIM card into your device which will then show a pop-up box allowing you to enter the unlock code. Furthermore, we suggest you contact the manufacturer of your device if are needing the MCK code.Aug 11, 2023 · With an unlocked AT&T phone, you will be able to switch between different carriers and save money. You’re in the right place if you need to unlock your AT&T phone for free. In this article, you will learn how to unlock your AT&T phone for free, and we will also provide a free AT&T network unlock code. Llama al *#06# desde tu dispositivo o ve a las configuraciones de tu dispositivo para conseguirlo. Encontrarás el número de solicitud en el correo electrónico que te enviamos. Ve rápidamente el estado de tu solicitud para desbloquear el dispositivo. Todo lo que necesitas es el número de IMEI de tu dispositivo y el número de solicitud de ... Jan 9, 2018 · GLIMMERMAN76. If you say 48 hours, the answer is WRONG. Last Thurs/Fri, I called AT&T to pay off my phone, so that I can unlock my phone. The operator took my payment info and submitted my payment of ~$678 and said go to online (device unlock website) and your device will be unlocked.Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes. Mar 17, 2023 · Hi Chellucid, we're here to help with your device unlock request.. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you.Be sure to check your Inbox, … If you’ve submitted an unlock request, enter your device IMEI and the unlock request number we emailed you. We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Nov 11, 2023 · On Tuesday, they reached out to their AT&T representative who said it should release in 1-2 business days. I tried it today (Friday) and it says: The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.AT&T Device Unlock Portal is Broken and Needs to be FIXED. Having the issue for 2 weeks and they still have not fixed the page. When you type the IMEI and click next, it always timeouts the user with the message "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request " which makes no sense at all.Feb 20, 2024 · Sometimes cached data can cause issues. Try clearing your browser’s cache and cookies, then attempt the unlock process again. Different Browser or Device: If you’re using a web browser on your phone, try switching to a different browser or using a computer. Alternatively, use a different device altogether to submit the unlock request.Jun 20, 2023 · Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must wait 48 hours after you make …Aug 21, 2017 · 1. Go to our Device Unlock Portal. 2. Scroll down and select ver en espanol. 3. Follow the prompts. To find the IMEI dial *#06#. Requirements for unlocking AT&T phones, tablets, and mobile hotspots. To unlock a Prepaid device, the device (s) must be active for at least six months of paid service before unlocking. Apr 1, 2022 · If you are under contract you must complete the contract period before your device can be unlocked. If you paid full price for your AT&T device and are a postpaid customer you must have at least 60 days of service with AT&T. The subject line of the email was "Subsidy Device Unlock Request." Since my phone purchase was subsidized by …May 27, 2019 · We have separate accounts. My husband and I want our phones unlocked. We purchased them outright many years ago, always pay our ATT accounts timely. We both have independently called ATT, we tried to go on the ATT portal to unlock our phones. We both independently entered our data including the IMEI numbers, but it doesn’t submit.Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ...Apr 17, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Nov 7, 2022 · Hello Houdini1031, we're here to help with your device unlock request.. We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, try clearing the cache and cookies and power cycling your phone by pressing …Oct 2, 2023 · Both, the device unlock app and the link will get you nowhere. You need to call 611 during regular business hours and speak to a customer service representative to request that your device is unlocked. It took approximately 2 minutes to unlock my device this way, once I spoke to someone..